We were approached by a lady who runs a business from home in a converted office. Her office was supplied with a traditional BT analogue phone line and broadband over the same connection. Only a few yards away was her … Read more
Our customer is a business and residential internet and phone provider with several existing phone servers and switches. These are all networked through multiple providers for redundancy and least cost routing purposes. We were approached to design and build a … Read more
We were approached by a startup company that needed a flexible, virtual phone system which would allow them to employ staff working from home around the country but still manage and have visibility of their calls. To add to the … Read more
Our client is a large sales company specialising in providing building components to trade and consumers. They approached Rosetta Telecom to build a flexible, custom built phone system which would integrate with their custom built CRM and sales system. The … Read more
Our customer is a transport company dealing with everything from parcels through pallets to full loads and moving them all over the world. They have depots in five different locations as well as delivery vehicles all over the place. When … Read more
Our customer is a private school being started from scratch, based in a very large country estate with multiple buildings spread over a large area. Their requirements were for us to provide them with a flexible phone system which would … Read more
There was a time when information systems and communications were seen as separate disciplines. Rosetta Telecom specialise in delivering the benefits of integrating voice communications with existing information systems. Examples include Customer Relationship Management (CRM) systems – staff receive a … Read more
A client spent a considerable proportion of time making calls to an overseas customer. The client had tried a number of calling schemes but remained uncomfortable with the cost. Rosetta Telecom set up an IP network such that calls would … Read more
As part of an efficiency drive, a client had embraced the “work from home” culture but was dismayed at the resulting costs of voice calls to and from his staff who were based away from the office. These included staff … Read more