You can’t avoid it now. Everyone seems to be talking about internet telephony or VoIP (Voice over Internet Protocol) phones. Not a day goes by without receiving a phone call or seeing adverts promising to save you money on your … Read more
We have always been happy to supply our phone systems on a fully purchased basis so that you don’t have to pay excessive rental charges for years. After a number of enquiries we have now started leasing our systems, if … Read more
We’ve just taken delivery of an awesome new desk phone powered by Android! It means you can run all sorts of Android apps, email, calender or even Angry Birds, whilst making calls! Serious uses include synchronised contacts between your mobile … Read more
There was a time when information systems and communications were seen as separate disciplines. Rosetta Telecom specialise in delivering the benefits of integrating voice communications with existing information systems. Examples include Customer Relationship Management (CRM) systems – staff receive a … Read more
A client spent a considerable proportion of time making calls to an overseas customer. The client had tried a number of calling schemes but remained uncomfortable with the cost. Rosetta Telecom set up an IP network such that calls would … Read more
As part of an efficiency drive, a client had embraced the “work from home” culture but was dismayed at the resulting costs of voice calls to and from his staff who were based away from the office. These included staff … Read more
A client had previously negotiated a significant amount of free (paid for) minutes with its mobile telephone services provider. Rosetta Telecom examined the call logging records and demonstrated that headquarters staff tended to make calls to field staff using the … Read more
Our work with Mike Cox and his team at Rosetta Telecom aimed to integrate our phone system with our bespoke web application. We were thrilled when Mike and his team were able to implement this when many other companies said … Read more
We have used Rosetta Telecom on several occasions now for IT backup services and telephone systems in our new office – their customer service standards are extremely high, and their services are provided with great knowledge and a smile. We … Read more