Have you ever called a company and been stuck on hold listening to greensleeves for ever? Well we don’t think you should subject your callers to that sort of purgatory so we use some fairly decent, licence free music on … Read more
There are a large number of phone providers around these days so how can you choose between them? Why should you choose Rosetta Telecom instead of anyone else? Well for starters we are small enough to care about our customers’ … Read more
As promised we have now introduced call recording to our cloud phone system. You can sign up for as little as £10 a month for 50Mb of storage and can select whether to record inbound calls, outbound calls or both. … Read more
After many months of listening to your comments and requests, designing, developing and testing we have finally switched on the Rosetta Telecom cloud phone system. Now you can have complete control over your business phone system without having to worry … Read more
We were approached by a startup company that needed a flexible, virtual phone system which would allow them to employ staff working from home around the country but still manage and have visibility of their calls. To add to the … Read more
Our client is a large sales company specialising in providing building components to trade and consumers. They approached Rosetta Telecom to build a flexible, custom built phone system which would integrate with their custom built CRM and sales system. The … Read more
Our customer is a transport company dealing with everything from parcels through pallets to full loads and moving them all over the world. They have depots in five different locations as well as delivery vehicles all over the place. When … Read more
Our customer is a private school being started from scratch, based in a very large country estate with multiple buildings spread over a large area. Their requirements were for us to provide them with a flexible phone system which would … Read more
A while ago a customer asked if he could be notified when his Rosetta Telecom extension went offline. Well now you can! As with all internet based services, we rely on a good connection to make everything work and, if … Read more
In a previous article I explained how to configure the software app, Zoiper, to work with our phone system. This article is to teach you some advanced tricks that may help you. Due to the very nature of apps running … Read more